Khan
Klatt

About

I am a technology leader with a proven track record of improving and transforming the software, quality, and operational excellence of software engineering teams.

With deep exposure to a wide spectrum of Internet technologies from the early days of the Web, my experience encompasses many generations of software, project, and product development practices, which informs time-tested approaches, philosophies and techniques.

Core Beliefs

The following core beliefs shape my perspective on Technology management:

• Trust Must Prevail Over Fear
• Learning Drives Improvement
• People Matter Most, Invest in Them

I expound on these core beliefs in greater detail in a blog post.

Leadership Style

My background, expertise and foundational beliefs produce a leadership style that exemplifies the following characteristics:

• Entrepreneurial Spirit: How to make a big impact with limited resources.
• High-Standards: Data-informed rationale to justify investing in continuous improvement practices.
• High Engagement: Credibility through listening to your team, and serving their needs.
• Creativity: Inspirational leadership is fundamentally creative, and encourages learning.
• Inspiration: Vision and buy-in to initiatives to see it realized are table stakes.
• Tenacity: When excellence is a moral imperative, we keep iterating until we reach our goal.

I expound on my leadership style in more detail on my blog.

Specializations

While my experience managing technology teams covers the breadth of enterprise software systems, I am particularly keen on the EdTech space, with 6 years of experience in the industry.

• Conceiving, designing, building, deploying and maintaining Internet and Web based software systems spanning over 25 years.
• Expertise in building scalable customer-facing infrastructure, software, network and database systems.
• Inspirational leadership style suitable to attract and retain highly technical software professionals, including remote/offshore management.
• Improving predictability and productivity of software teams to deliver on time-critical marketing and product initiatives.
• Defining and achieving ambitious strategic roadmaps that provide iterative progress towards organizational, team, or project goals.
• Every role in my career has involved software security, privacy, or authentication in some form:
• • Authenticating, authorizing and billing users in a metered-service ISP
  • Managing a multi-tenant hosting platform that preserved client confidentiality
  • Managing payment and vault systems of a multi-million dollar subscription-based service processing millions of credit card authorizations per year
  • Building resilient online games that are reasonably hack and/or cheat-proof
  • Architecting and building systems that respect student and district privacy for EdTech publishers

Experience